Patient Information

Here you can find out how to register at our Practice and read other important information for patients.

You can find out more by clicking on the links.

Access standards 2019

Welsh (English below) Safonau mynediad 2019 Dyma’r Safonau: Mae unigolion yn derbyn ymateb prydlon pan fyddant wedi cysylltu â phractis meddyg teulu dros y ffôn. Mae gan bractisau y systemau...

Chaperones

If you would like a chaperone present during your consultation, then please do not hesitate to advise the receptionist when booking your appointment or when checking in.

Complaints and compliments

Raising a concern or making a complaint: Our aim is to provide the highest level of care for all our patients. If you have any complaints, concerns, or compliments about...

Freedom of Information

Under Section 19 of the Freedom of Information Act 2000, Beech House Surgery has a legal duty to adopt and maintain a Publication Scheme for the publication of practice information....

Help for you following bereavement

On behalf of all the staff at Beech House Surgery, please accept our condolences to you, your family and friends at this difficult time. It can be a confusing time...

How to register

We are happy to register you as a patient at Beech House Surgery if you live within our practice area.  Please speak to a member of reception to establish if your...

In Work Support Service

Cymorth yn y Gwaith A oes gennych gyflwr iechyd sydd yn eich cadw i ffwrdd o’r gwaith, neu’n achosi problemau i chi yn y gwaith? Os ydych yn byw neu’n...

Information for Carers

If you are a carer and would like it to be recorded in your medical records, please complete the Unpaid Carer’s Identification form below, and return it to us. Unpaid...

Medical and insurance forms

All medical forms should be directed to: Beech House Surgery 69 Vale Street Denbigh Denbighshire LL16 3AY A fee is payable for the completion of some forms, as these are...

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...

Privacy policy

GDPR and your privacy Please click the links below to find out more about how we deal with your data. Practice Leaflet ENGLISH Updated July 2022 Practice Leaflet WELSH Updated...

Subject Access Request

Patients have the right to request access to their medical records, their data and any supplementary information held by Beech House Surgery. A request by a patient, or by a...

Temporary Residents

Temporary Registrations If you are currently visiting or staying in the local area and need urgent medical care, but are too far away to travel to your own GP surgery, ...

Updating your details

If you change your name, address or telephone number, please complete a Change of Address form (this link opens a new page). Please return the completed form via email to...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Veterans NHS Wales

A specialised, priority service for individuals who have served in the Armed Forces, at any time in their lives and who are experiencing mental health difficulties related specifically to their...

Violent or abusive behaviour

Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...

Date published: 8th October, 2014
Date last updated: 23rd September, 2020